Business Solutions

Remote Network Operations Center

Overview

XC's Remote Network Operations Center (RNOC) provides 24x7 proactive monitoring and management of client network infrastructure and systems including servers, routers, switches, wireless devices, storage, IP telephony, contact center systems, video conferencing and network security devices. Experienced and certified engineers offer expert troubleshooting along with network project support and day-to-day administration. Along with security and systems performance analysis, operational reporting provides clients the critical information needed to run their business

 

REMOTE XE NOC Key Benefits

  • Reduce operating costs with shared-resourced virtualization technology
  • Increase revenues by focusing more on core business models instead of technical issues
  • Safe availability of backups for disaster recovery from remote locations
  • significantly reduce the need for power and space for IT setup with skilled engineers

 

Our Remote NOC Services

  • Cost-effective 24×7 secure online network monitoring
  • Availability of experienced professionals/helpdesk for 24×7 network maintenance and support
  • Complete network management with our in-built NMS for Timely troubleshooting network problems, their correction and root cause analysis
  • First level corrective action for network self-healing quick resolution
  • Consolidated network outage and service impact reporting for management
  • Performance analysis reports on network statistics
  • Integrated trouble ticketing system for internal and external customer interfaces
  • Centralized repository of complete network information/topology

 

 

Support Protocols

SNMP, CORBA, Q3, WCF, telnet, raw TCP, UDP, IP

 

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Our Clients

partners

100 XX St11, Phase III, DHA, 54000, Lahore , Pakistan.

+92 346 111 111 ,
+92 346 222 222